Hotel Management is an area of study that covers a wide range of topics. These topics involve the operational aspects of hoteliers. The job of the Hotel Manager is to manage various operational tasks to run a successful hotel. Managing a hotel requires knowledge and skills within a wide variety of fields. So, let us get back to the basics of Hotel Management to understand it well.
What does a Hotel Management Job require?
Hotel management is a highly competitive job that requires knowledge and experience. As a hotel manager, you must balance the capacity and demand of facilities and resources of your hotel. Also, you have to keep up with the rising trends of this industry.
A hotel manager not only handles customer satisfaction or marketing management. But Updating technologies and building strategies is also the job of a Hotel Manager. For all these, the hotel manager consistently requires to adopt new measures. Also, these measures should positively affect revenue management.
Apart from this, there are many other departments that a Hotel Manager has to take care of at once.
All these make Hotel Management a pretty complex job. So, Hotel managers must regularly update their skills and knowledge. It helps them to stay with the latest market trends.
Which departments come under Hotel Management?
Going back to the basics of Hotel Management, Hotel Management is managing all the departments of a hotel. Nowadays, hotels comprise several departments and each department also has hits own importance and method of management. Let us have a look at all the departments that come under Hotel Management.
Front Office Department
The first department that comes under Hotel Management is the front office. Hoteliers also call this department the nerve center of a hotel. This department performs various functions like reservation, reception, registration, room assignment, settlement of bills of a guest, etc.
Explore : FRONT OFFICE | ACADEMIC COURSE
Culinary or Kitchen Department
The next on our list is the Culinary or Kitchen department. The kitchen department prepares all the food and beverages. Culinary preparation is like an art and science in the modern kitchen. It requires more than just a knowledge of food and the methods of preparation.
Explore : FOOD PRODUCTION | ACADEMIC COURSE
Food and Beverage Department
The Food and Beverage department of hotel management looks after the service of foods and drinks to guests. This department works like a bridge between the kitchen and guests. Ensuring achievement of profit margins in each financial period from each department of F&B service is also the task of this department.
Explore : FOOD & BEVERAGE SERVICE | ACADEMIC COURSE
Housekeeping Department
The next on the list is the housekeeping department. It is the department of hotel management that handles the cleanliness. The primary task of this department to look after the cleanliness of the rooms. Maintaining back areas and surroundings in a hotel is also the job of Housekeeping.
Explore : HOUSEKEEPING | ACADEMIC COURSE
Human Resource Department
One of the most important departments of Hotel Management is the HR department. The human resource department handles any person working in the hotel. Also, HR is the department that hires, upgrades, and allocates the right person for the right task.
Explore : INTRODUCTION TO HUMAN RESOURCE MANAGEMENT | COURSE
Accounting Department
Next comes the accounting department. This department of hotel management maintains all the financial transactions. The Accounting department typically handles a variety of tasks like invoicing customers and payables processing.
This department also looks after accounts receivable, collections, and budgeting. The accounts department also provides periodic financial reporting that helps in analyzing and solving any financial growth problems.
Security Department
Yet another crucial department in any hotel is the Security department. The security department of a hotel handles the security of the hotel building. It also manages the security of In-house guests, visitors, employees, and their belongings. Thus, this makes it very important to manage this department properly.
Explore : HOTEL LAW | ACADEMIC COURSE
Information Technology Department
The Information Technology department handles the day-to-day support of all IT systems. IT department also maintains all the business systems, office systems, and computer networks.
Nowadays, many hotels prefer having internal software. Apart from this, they also have websites and listings on various online portals. These days hotels also perform aggressive digital marketing than before. And it is the IT department that looks after all these.
Maintenance Department
The maintenance department handles repairing and maintenance. This department maintains the machinery, lighting, fountains, etc. This department also maintains the equipment, furniture, and fixture installed in a hotel.
Sales and Marketing Department
The role of the sales and marketing department is to bring in business. This department also works to increase the sales of the products and services of the hotel.
These were the basic Hotel Management departments. Working hard on all these departments is a must for any hotel to improve allover growth.
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